The new release VisionHub 6.0 – a VMS+ – improves situational awareness and incident management by combining advanced video surveillance technology with built-in workflow components and other core physical security systems

Qognify today announced the launch of VisionHub 6.0, a VMS+ that enables organizations in critical and highly regulated environments to effectively and efficiently respond to security threats, and mitigate the impact of incidents. VisionHub is built around the core of a high-performance video management system (VMS). It centralizes, integrates and organizes core physical security systems and senors into a single video-centric interface, providing control room operators with heightened situational awareness and powerful incident response management capabilities.

Many operators find themselves overwhelmed  and pressurized by the sheer volume of information they are expected to utilize in the control room. A single incident can require an operator to toggle between real-time data streams from the VMS, access control, video analytics, third party platforms, radio systems and mapping data. With each data source stored in disparate silos it is the job of the operator to put the pieces of the puzzle together, in order to understand the unfolding situation and take the required action – all of this at a time when every second counts and decisions need to be made fast and acted upon quickly.

Steve Shine, CEO of Qognify states: “In recent years, investment in physical security technology has centred around providing control rooms with more and more sources of data, including greater numbers of cameras, systems and sensors. What has been missing is the integration that enables operators to ingest, interpret and act upon these sources of information, to improve how security incidents are dealt with.” Shine adds: “This is exactly where VisionHub comes in. It breaks down the data silos, providing the control room with a centralized management of its core physical security systems based on a powerful VMS+ platform.”

With core security systems tightly integrated through VisionHub, operators have immediate access to the information they need to make the right decisions, and take the right course of action at the right time, all from a single user interface. This is achieved through a combination of pre-defined workflows that guide operators to manage every incident in-line with best practise and regulatory requirements, and a powerful bi-directional integration that enables operators to take action e.g. open or close an access point directly through VisionHub.

Chen Porat, Vice President of Research & Development at Qognify, explains: “For most organizations video surveillance is at the heart of their physical security ecosystem, so the logical next step in the evolution of the VMS is to be a video-centric management platform, that peels away the layers of complexity for both operator and administrator. VisionHub is a next generation VMS+ that enables control rooms to realize the true potential of their technology investments and the skills of their operators, to deliver optimal performance for the organization, when it matters most.”

VisionHub 6.0 is available now from Qognify and its global channel partner network.

by Marc Whalen, Vice President of Sales, Enterprise Incident Management at Qognify

Over the past month, it has become very clear that the impact of a Global pandemic was something most organizations and industries were unprepared to manage. That of course, is the very nature of emergencies. They often catch us unaware and unsure of how to respond. Depending on the scope of your organization and systems, it can be difficult to coordinate responses in real-time. The longer it takes to make and implement critical decisions, the higher the risk of disrupting business continuity. This especially applies to highly regulated environments, where even the slightest breach of policies or procedures can lead to the inefficient deployment of staff, costly disruptions to your operations and potential penalties.
With the dramatic and sudden reduction of on-site security, safety and operational staff at critical locations such as airports, mass transit, financial and critical infrastructure sites, the need to leverage technology becomes even more vital. Even with limited resources, organizations still need to monitor, validate and dispatch the proper personnel efficiently during real-time during incidents.
As global governments and organizations evaluate what will be required to reopen their economies, it is uncertain what will be required to bring employees and customers back to their facilities. However, what is becoming clear is this will require the implementation of new technologies, policies, procedures and anticipated regulations. This may also include the ability to monitor, track, respond, and report in real-time, to ensure the safety and security of employees and the general public. With so much change ahead, is your organization prepared for the next decisive moment?
With the right plans and systems in place, you can position your organization to leverage available personnel to respond efficiently and effectively during times of crisis and ensure the premium outcomes you need.
Here are a few questions you should be asking as you look to improve or put your incident management protocols:

  1. 1. Is your system providing you with a true incident view?

Connecting systems can provide you with situational awareness to allow you to see what and where something is happening. However, without proper logic and process rules, simply connecting all your systems will only lead to information overload. When an incident occurs, it is key to have a solid informational basis to assess its severity to decide the appropriate next step. The most effective systems will correlate the data from a large number of sensors and third-party data sources and help facilitate decisions. Utilizing an advanced logic and correlation engine will filter out the noise and bring forth only the relevant data, so you have the information you need to proceed with decisive pre-planned and coordinated actions.

  1. 2. Do you have the ability to guarantee an outcome with policies, procedures and regulations — every time?

A truly effective enterprise-wide incident management system will provide you with workflows that automatically adapt to the incident at hand. Deploying these workflows quickly allows your organization to successfully enforce procedures and also ensures compliance with regulations. Depending on the complexity of your policies you may need to develop an easily deployable or equally complex workflow that captures the incident data in the correct format. This sort of rapid adaptability results in faster response times, quicker incident resolution and more comprehensive reporting. These processes can make the difference in how quickly an incident escalates and its ultimate impact on the organization.

  1. 3. Can you avoid the next incident?

Unfortunately, we cannot completely avoid incidents or a crisis such as the COVID-19 pandemic, but organizations can become better at identifying the trends and leading indicators to get ahead and possibly minimize the impact. You can do this by leveraging a platform that collects and stores vast amounts of data, filters and performs historical analysis and creates the logical algorithms to identify the patterns leading to specific incidents. This kind of operational intelligence will help your organization to move from being completely reactive to a more proactive posture to improve safety, security and operations.

“A safe organization effectively resolves incidents but smart organizations avoid them.”
Marc Whalen, Vice President of Sales, Enterprise Incident Management