Do you have technical questions or need support for your Qognify installation?
Keeping your Qognify software up to date – as easy as never before!
Qognify Support & Maintenance Agreement (SMA) for Optimal System Performance & Expert Support
To protect people and valuable assets, you trust in your physical security systems operating reliably at any time. However, if these systems stop working, this often causes major business disruptions and significant costs. An essential factor in ensuring reliability is a Support & Maintenance Agreement (SMA). Whether it is hardening against cyberattacks, keeping up with other changes in the complex environment of modern physical security systems or continuously preparing the software for the unexpected, our developers are continuously working to make your solution more resilient and secure. Qognify also continuously enhances features and functionality of its award-winning portfolio of Video Management Software and Enterprise Incident Management solutions. Our SMA allows you to effectively protect your investments, with the assurance that you will have the most up-to-date software solution available, along with world-class helpdesk technical support.
With Qognify’s Support & Maintenance Agreement, you’ll receive these great benefits:
Run your system at optimal performance and get lasting peace of mind knowing that you are safeguarding your facility and the people in it with Qognify’s SMA.
Always get support for the latest cameras and devices
New operating systems and service packs are supported
Support of latest server, workstation and CPU generations
New releases contain new features and functionalities
Updates can be obtained automatically using the Auto Updater
Your video system stays up to date and future-proof
Are you looking for more detailed information? Take a look at our SMA flyer.