Do you have technical questions or need support for your Qognify installation?
Enterprise-class software solution for enhanced situational awareness and management of dynamic workflows.
Critical incidents bear the potential of significantly impairing the business processes of an organization – whether a severe one brings all operations to an immediate standstill or many small events generate significant efforts and costs by their sheer frequency. Especially in highly regulated environments any incident needs to be processed in a standardized, traceable way to avoid a breach of rules, which may result in significant penalties – again and again. And severe incidents have to be mitigated quickly to avoid being on national news.
Situator, the leading enterprise incident management solution, integrates and correlates information in real time from multiple and diverse systems across the enterprise. At the same time, it coordinates the most effective responses, ensuring that everyone in the operational chain knows what is happening, where it’s happening and how to respond. Situator provides the tools necessary to address every aspect of the control room management lifecycle.
When an incident occurs, it is key to have a solid informational basis to assess its severity and to decide about the next steps forward.
Situator collects, integrates and correlates data from a large number of sensors and 3rd party applications, generating a consolidated view of an incident to facilitate decisions. It also visualizes details in an intuitive multi-Iayered Geographical Information System (GIS)-based display.
The quality of handling an incident is defined by effectiveness and efficiency. To achieve this, it is important to guide the operator in order to take the right steps in a coordinated manner.
Using the advanced Situator planning and workflow tools, you can develop even the most complex response workflows for routine and emergency situations. If tasks and notifications are not handled properly, escalation policies ensure that they are either dynamically or manually reassigned to alternate people or other resources.
Many organizations operate in strictly regulated environments such as critical infrastructure. For them, non-compliance is not only costly, it can significantly increase risk.
Through automated workflows and reporting, Situator ensures that policies and procedures are followed uniformly. Moreover, Situator provides the ability to monitor compliance trends via trend analysis, helping organizations sustain compliance over time.
Security and business processes are tightly knit in the airport industry: A security breach can shut down operations for several hours. Situator helps to prevent false alarms and to resolve incidents efficiently – to avoid interruptions ion business.
Railroad companies are facing numerous incidents per day – hence, managing them in an efficient way is of great importance. Situator guides the operator through the resolution process – and allows you to get rid of all the binders.
Incidents in critical infrastructure may affect millions of citizens, bearing the potential of bringing public life to a sudden standstill. Situator helps to assess the situation and to take the necessary steps to resolve it.
Are you looking for more detailed information? Take a look at our Situator product brochure.
Request a free online demo of the Situator enterprise incident management platform here.
As a packaged Situator-based solution, Access Control Insights (ACI) analyzes and structures your Access Control System data to provide operational insights, detect abnormal behavior and identify critical events. By employing machine learning data analytics, for instance, ACI detects unusual card holder activity that may be indicative of fraud, theft and other risks and alert to it.
Situator ISM is a packaged solution based on Situator technology, which contains a pre-configured set of processes and workflows for faster time to value. It helps to prevent and eliminate false alarms, being able to focus just on what is really important.
Millennium bcp is Portugal’s largest private bank. Headquartered in the city of Porto, the bank has nearly 4.3 million customers throughout the world and over 800 branches in Portugal, as well as other countries in Europe and Africa.
Naftoport is Poland’s only oil transshipment port and serves as a critical point in petroleum supply logistics for Germany and Poland. The port also transports crude oil from Russia and Kazakhstan to Western Europe, the United States and Far East. Naftoport has the capacity to handle 40 million tons of…
ProRail is tasked with providing a readily available and efficient rail network throughout the Netherlands; this includes both public transport and freight. They are responsible for the construction, maintenance, management and safety of the Dutch rail network. Every day, over one million passengers and 115,000 tons of goods reach their…
Gardermoen Oslo Airport is the second largest airport in the Nordic region and largest in Norway, with a passenger volume of 27.5 million in 2017. The airport serves 128 international destinations and 31 domestic ones. Among an array of security and operations systems, the Oslo Airport uses a Flexigate system…
Located in India’s Maharashtra State, Nanded has approximately 1.2 million residents living in this ancient and spiritually significant city. A very holy place for the Sikh religion, Nanded features Gurdwaras (places of worship) throughout the city, attracting a heavy influx of visitors all year long.
Gatwick Airport is the UK’s second largest airport and the most efficient single-runway airport in the world. It serves more than 228 destinations in 74 countries for 45 million passengers a year on short and long-haul point the to-point services. It is also a major economic driver for the UK,…
Increase your market share, discover the untapped potential of new offerings that deliver long term business value and promotes customer loyalty.
Qognify’s global support team is dedicated to resolving issues quickly and accurate to get you up and running and keep you there.