INTELLIGENT SECURITY MANAGEMENT SOLUTION (ISM)

security management problem

The Problem

False alarms and inefficient alarm management are common and frequent challenges for security organizations. Alarm response quality is impacted by many factors including; failing to understand quickly the true nature of an alarm, variance in operator response and difficulty identifying and preventing the root cause of the false alarms.

security management solution

The Solution

Qognify’s Packaged Solutions suite includes the Intelligent Security Management solution (ISM), promoting efficient alarm management using video for smart alarm verification, false alarm statistical tools for identifying root causes of false alarms, and sensor anomaly detection for higher efficiency in managing sensors and identifying malfunctions.

All these capabilities are pre auto-configured for faster time to value.

The ISM features

Auto-configured video verification Auto-configured video verification

Video verification of alarms helps ensure the appropriate response is initiated. The solution automatically displays video associated with the alarm, immediately determining whether it is valid or not. Video-alarm association can be pre-configured based on a wide-range of parameters, combined with a learning mechanism that remembers operator’s actions and improves performance over time.

Smart data intake Smart data intake

Data intake is greatly improved using automated smart forms, based on common call types and information fields. Auto-complete capabilities related to incident location and operator notes streamline the process.

Sub-system intelligent monitoring Sub-system intelligent monitoring

Dashboards display important information about security sub systems, allowing you to better understand overall, current and past performance, identify bottle necks and malfunctions before they disrupt your operations.

Management dashboards Management dashboards

Understand overall organizational performance and trends at a glance by identifying improvement opportunities for better security management.
Millenium BCP

FALSE ALARMS GO FROM 22,000 TO LESS THAN 1,200

Including video verification and automated, pre-configured guidance, Portugal’s Millennium Bank
reduced false alarms from 22,000 annually to less than 1,200. Saving the bank approximately $800,000 annually.

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Outcomes and benefits

Drastic reduction of false alarm related costs

Operator’s incident response time is minimized while increasing consistency of resolution

Increased operator efficiency creates opportunities for cost reductions or containment during times of responsibility growth

Fast implementation, even for complex security organizations

High value information for managers to monitor the security organization’s KPIs and improve operator’s performance

Analyzing data to identify trends before they become problems

Monitor performance of security sub-systems