March 25, 2020
Dear customers and partners,
As part of our customer 360 initiative, designed to serve you better, we are launching a new self-service portal for technical support. The portal will not only improve our global service offerings but will also allow us to better manage all support cases. This brings support for all of our products and solutions into a single SalesForce Service Cloud-based platform, enabling us to increase the quality of the services we are providing to you.
Here are the ways you can create a new support case:
We are excited about how this improvement to our global service and support organization will allow us to better serve you. If you have any questions, please do not hesitate to contact us.
Your Qognify Services Team