Gatwick Airport is the UK’s second largest airport and the most efficient single-runway airport in the world. It serves more than 228 destinations in 74 countries for 45 million passengers a year on short and long-haul point the to-point services. It is also a major economic driver for the UK, contributing USD 7.4 (£5.3) billion to national GDP and generating 85,000 jobs nationally.


As key national infrastructure and a major transport hub, Gatwick Airport takes the challenge of maintaining the safety and security of its passengers, visitors and employees seriously. It delivers on this challenge through people and process change, combined with powerful technology enablement and a standardized set of operational procedures and ways of working. This brings together the airport security and operations teams, Sussex Police, Border Force and many more interested parties. The aim of the Gatwick Airport Integrated Security project was to use all available security elements to deliver a fully automated and rapid response solution for this state-of-the-art facility.


Qognify Situator is the technology enabler at the heart of the Gatwick Airport Integrated Security project. It provides a consolidated view and full management of any situation or emergency. The additional integration of Qognify’s Suspect Search real-time video analytics proprietary software to this closely integrated network of security systems, means Gatwick Airport is now able to rapidly identify and pinpoint a suspected criminal/terrorist, or find a lost person in real-time.


A key aim of the project was the standardization of operations and management across the airport. Security teams throughout the terminals and facilities collaborate effectively, ensuring the full safety of people and assets, along with full compliance and auditing abilities. The whole project helps to support smooth operations and minimize downtime in an intensely busy environment. By using a combination of Qognify’s situational management and real-time video analytics solutions, the airport has a most powerful, automated and rapid response security system. From fighting terrorism, to combatting crime, or locating misplaced items and even finding a lost child, the security team at Gatwick Airport can now identify any issue and mobilize to wherever it is needed faster than ever before.


„The power of the CCTV solution is that it gives Gatwick Airport superior situational awareness and allows us to command, adapt and respond to any security event, before, during and after it occurs. It enables a quicker speed of response, a more appropriate size of response and it allows us to play back and learn lessons from the incident after the fact.”, Robin Lomax, IT Project Manager CCTV Refresh Project Gatwick Airport.