Project Manager, UK - EMEA

United Kingdom · Full-time

About The Position

Qognify is looking for Project Manager to join our Professional Services Team.  This is a work from home role in the UK. Please do not apply if you are not residing in the UK or is planning to relocate to the UK.  

 About Qognify

Qognify helps to safeguard your world, focusing on the outcomes of customers who place a premium on physical security. Providing solutions to mitigate risks, increase security and optimize operations. Qognify serves thousands of customers all over the world as a trusted advisor. The comprehensive portfolio of Qognify contains physical security and incident management solutions, which create added value for many sectors including manufacturing, public transport, retail, banking, ports and seaports, logistics, education, correctional facilities, critical infrastructures and cities.  

Qognify is a leading global player in the physical security market. Being headquartered in Pearl River, New York, Qognify operates major development hubs in Germany, Israel and the United States, as well as sales and support offices around the globe.

 Job Summary

The Project manager will coordinate internal and external resources towards a successful outcome of complex implementations starting from the presale phase of the project through the implementation to a successful delivery of the engagement.

This role reports to the Head of Global Support and Professional Services (EMEA)

To be successful in this role, you must be comfortable in a dynamic and fast paced environment, be resilient, handle internal and external challenges with a smile.

 Essential Responsibilities include:

  • Accomplishes project objectives by planning project activities; evaluating implementation and progress of project
  • Works closely with relevant stake holders (R&D, Services, Sales, Finance, Legal etc.) to ensure effective and efficient implementation of the project(s)
  • A single point of contact, directly responsible for the rollout/delivery of related products & services
  • Directly responsible for improving and maintaining long-term customer satisfaction
  • Resolve issues and strengthen partnership with the customers
  • Identify resources and assign responsibilities
  • Submits project status reports to stakeholders; reviews bugs; plans software releases; anticipates and reacts to changes.
  • Understands basic revenue models and P/L; meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions
  • Ensures project documents are complete, current, and appropriately stored      

Requirements

  • 10+ years of extensive experience of project and customer management
  • At least 6 years of experience leading software implementation teams, ideally involving ability to lead teams and manage people
  • Proven Project management experience in the area of  Incident Management and Command & Control projects in one of the following areas: Safe city, Critical facility, Railways, Banking & Airports) – an advantage
  • Security and/or Operational projects background in solution-oriented companies  an advantage
  • Ability to proactively plan and manage interactions with the customer in various ways and formats
  • Ability to communicate knowledge in a personable and diplomatic style
  • Excellent communication and presentation skills
  • Ability to identify potential challenges, resolve them in advance and prevent escalations
  • Experience using both NetSuite and/or Salesforce preferred
  • Proficient in MS Word, Excel, PowerPoint 
  • Proficient with using Zoom, Skype and Teams for video conferencing, sharing screens and calls
  • Engineering degree or equivalent; MBA preferred
  • PMP certification (preferred)
  • Estimated 20% travel, both international and Global
  • Must be comfortable and able to work from home

To apply

Please submit a CV to https://www.qognify.com/careers/

Qognify does not discriminate based on race, color, religion, creed, sex, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, sexual orientation, gender identity or expression, or any other related consideration.

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