Casinos are expanding their purview of security beyond video surveillance into more advanced technologies and systems, such as PSIM (Physical Security Information Management), video analytics, and mobile apps.
Here’s a look at some of the new technologies that are piquing their interest:PSIM is moving away from focusing on pure integration and toward operational workflows, processes and procedures which can be automated to make operators lives easier, and business more cost efficient. Casinos are no exception. Simply put PSIM solutions capture and correlate information from third party sensors and integrate those inputs into a common operating picture. In a casino environment, this might include security subsystems like video, access control, intrusion and fire, but also HVAC, elevators, escalators, public signage and mass notification. PSIM’s automated workflows guide operators to quickly and efficiently respond and enable collaboration across security teams. By automating response procedures, PSIM ensures that operators respond to incidents quickly, efficiently and in a compliant manner.
It’s not uncommon for casinos to employ hundreds, even thousands of surveillance cameras. But when something happens, security operators still need to resort to a feet-on-the-ground search to find the suspect. What’s the alternative – to watch all the recordings from all the cameras to try and locate the suspect? Impossible – just 400 cameras and 1 hour of elapsed time would mean hundreds of hours of video footage to plow through. But what if you could let video analytics do this work for you?
Today, video analytics technology can provide real-time forensics of surveillance video to locate a person of interest in situations when time is of the essence. Using a video image, uploaded photo, or user-generated composite, this revolutionary video analytics tool can scan hours of video in minutes and automatically filter out 95 percent of irrelevant images to help a casino track down a suspect. Its mapping capabilities provide geo-spatial awareness by retracing the suspect’s movements across cameras and pinpointing his current or last known locations on a casino’s premises. All images, related video, and locations associated with the search are digitally stamped and can be saved or shared among law enforcement agencies for use in investigations and prosecution.
Casinos spend billions of dollars annually on surveillance technology. Thanks to mobile apps, they can now start to think about how to extend these investments beyond the walls of the control room and into the hands of their personnel.
We live in an age of instant situational awareness – information like knowing where to go and the best way to get there is right at our fingertips. What if field personnel could be equipped with a smartphone or tablet and a PSIM-centric Enterprise Geographical Information System (EGIS) Web application that not only notified them of an incident, but also showed them the best way to get there, and how to respond? It’s possible today.
Using another mobile app on their smartphones, a worker could also report an incident, and send video or photos to the security command center. The PSIM system receives the incident alert, using RFID or Bluetooth to automatically pinpoint the sender’s location, then using that location to pull up nearby surveillance video feeds. The command center operator immediately sees who’s sending the alert, where it originated, what’s happening, and what actions to take. The app is also equipped with a panic button.